Dominic Barber Ltd.
Effective Date: May 03, 2025
Introduction
At Dominic Barber Ltd., located in the Greater Toronto Area (GTA), Ontario, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
By visiting our barber shop or using our services, you consent to the collection and use of your personal information as described in this policy.
1. Personal Information We Collect
We collect personal information to provide you with quality service and to manage our business effectively. The types of personal information we may collect include:
- Identification Information: Name, phone number, email address, and other contact details.
- Appointment Information: Date and time of appointments, services requested, stylist preferences, and any notes relevant to the services you receive.
- Payment Information: Credit card details, billing address, and other payment-related information (processed securely via third-party payment processors).
- Health Information: Any relevant health information that may be necessary for specific services, such as allergies or skin sensitivities (optional).
- Demographic Information: Age, gender, and location data for analysis purposes (optional and for improving services).
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- To Provide Services: To book appointments, deliver barbering services, and meet your needs.
- Customer Communication: To send appointment confirmations, reminders, and follow-up messages (e.g., feedback requests).
- Payment and Billing: To process payments for services rendered and send receipts or invoices.
- Marketing and Promotions: If you have consented to receive promotional offers, newsletters, or other marketing communications, we may use your contact information for that purpose. You can opt-out at any time.
- Legal and Regulatory Compliance: To comply with applicable laws, including accounting, tax reporting, and any legal requirements.
- Customer Support: To respond to your inquiries, concerns, or feedback.
3. Consent
In accordance with PIPEDA, we obtain your consent when collecting, using, or disclosing your personal information. This consent is typically obtained through your direct interactions with us (e.g., filling out forms, booking appointments, etc.). We may also obtain implied consent when you use our services or communicate with us through our website.
You may withdraw your consent at any time, subject to legal and contractual restrictions. If you choose to withdraw your consent, we may no longer be able to provide certain services.
4. How We Protect Your Personal Information
We take the protection of your personal information seriously and use reasonable safeguards to protect it from loss, theft, and unauthorized access. These measures include:
- Data Encryption: We use encryption protocols for sensitive data, including payment information, to ensure it is securely transmitted.
- Access Control: Access to your personal information is restricted to authorized personnel who require it to perform their duties.
- Third-Party Processors: We partner with third-party payment processors and service providers who comply with privacy regulations and ensure the protection of your personal information.
5. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. However, we may disclose your personal information in the following circumstances:
- To Service Providers: We may share information with third-party vendors, contractors, or service providers to assist with business operations, such as processing payments, email communications, or appointment scheduling. These providers are obligated to keep your information confidential and secure.
- Legal Compliance: If required by law or in response to a subpoena or court order, we may disclose your personal information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the business transaction.
6. Cookies and Online Tracking
We may use cookies or similar technologies to improve your experience on our website. Cookies allow us to collect anonymous data about your use of our website and to offer personalized content or ads. You can adjust your browser settings to block or delete cookies, but please note that this may affect the functionality of our website.
7. Your Rights Regarding Personal Information
Under PIPEDA, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Withdrawal of Consent: Withdraw your consent for specific uses of your personal information, except where the law requires us to retain it.
- Complaints: If you have concerns about how your personal information is being handled, you may contact us to resolve your concerns. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
8. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once personal information is no longer required, we will securely delete or anonymize it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on our website, and the new policy will be effective as of the posted date.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us:
Dominic Barber Ltd.
G-19 2340 Dundas Street West
M6P 4A9 Toronto, ON
Phone: 416.414.4810
Email: dominicbarber.2023@gmail.com
Website: www.dominicbarberltd.ca